BUILDING SERVICES
All Customers should have an Employee Access List on file with the Management Office. These lists ensure who can or cannot have access to an office after building hours.
Normal Building Hours are 7:30 am to 6:00 pm Monday through Friday, and 8:00 am to 1:00 pm on Saturday, however, you may access the building 24 hours a day, seven days a week.
There are three areas to enter the building:
Orange Avenue Doors (Not open on weekends)
Livingston Street Doors
Parking Garage Elevators
There are two Parking Garage entrances. One entrance is located on Livingston Street near the railroad tracks, and the other is on State Lane between Livingston Street and Robinson Street. Please use the State Lance garage entrance after building hours and on weekends. Three elevators service the garage to the main building lobby and one stairwell.
Please inform the Management Office of any changes.
Please notify the Property Management office immediately if there are any problems with the cleaning in your office area.
The Pointe has standardized corridor identification plaques (suite plaques) for Customers that are ordered only upon receipt of written authorization of the exact lettering. In order to ensure proper identification at the time of occupancy, it is important to order the plaques at least 6 to 8 weeks prior to actual move-in. The Property Management office will provide an estimate for the cost of the plaque. All office signage will be produced and placed according to building standard.
Hours of operation are 8:00 am to 6:00 pm Monday through Friday, and by request on Saturday. If after-hours service is needed, please utilize the after-hours codes provided for the computerized A/C System. Please note that there will be a charge for after-hours A/C according to your lease.
For adjustments to the temperature level in your offices, please have your office manager submit a work order through Angus Anywhere.
Click here to access Angus Anywhere
Please remember to use the buddy system when leaving the building after hours. If you are staying late, please be sure that your main office door is locked. Should you need assistance, please call the Security Desk at .
Please contact the Management Office at 813.289.2600 if you have lost or found something in the building.
NOTE: Due to liability reasons, neither the Property Management office nor Security is able to collect or sign for any Customer packages that are delivered.
Angus Anywhere is online work order system. Use this system to submit routine maintenance requests directly to the engineering department and to track the status of previously submitted requests. Simply click on the link below, enter your username and password.
Click here to access Angus Anywhere
Once you have logged into the system, the default screen is My Requests. My Requests will show your service requests for the last 30 days. You can change the time span shown to Anytime, Last 7 Days, Last 30 Days, Last 60 Days, or Last 120 Days.
There is also the option to create a New Request, Find Request (look up by work order number), and My Profile (update contact information, username, and password).
Completing a Service Request Form:
Click on New Request.
Your floor and suite number will automatically populate, unless you have more than one office.
Choose the appropriate Request Type.
Fill in the Details regarding the request. Please do separate requests for different Request Types. (i.e.: John Doe's office is too hot. Light out in Jane Doe's office.)
Click Submit and an overview of your work order will display.
Then click either Submit Another Request or Done.
Miscellaneous services such as painting, electrical and plumbing can be performed by building personnel for a fee. The maintenance staff is not able to assist in moving furniture, hanging objects or installing shelving due to liability reasons. Please call the Property Management office at 813.289.2600 to obtain an estimate for any work.
Please note that the expense of replacing fluorescent light tubing in standard fixtures is covered by the Building; however, any other bulbs or service to specialty lighting may be a separate charge to the Customer.
The common areas of the building, including restrooms, are treated on an on-going basis. Individual suites can be treated. Please contact the Property Management office at 813.289.2600 for details. Any pest problems should be reported immediately to Angus Anywhere or Management Office.
Click here to access Angus Anywhere
Rent is due on the first day of each month. For questions related to rent payments, please contact the building management office at 813.421.8702
Solicitation is not permitted. If someone is soliciting in your suite, please notify the Management Office at 813.289.2600 and we will send appropriate personnel to escort them off the premises.